The ICODR Podcast

Episode 16: Dr. Tsisana Shamlikashvili, an international expert in ADR, mediator, lawyer, neurologist and psychologist

In this episode of the ICODR podcast, Ian interviews Dr. Tsisana Shamlikashvili, an international expert in ADR, international mediator, lawyer, neurologist and psychologist (with both medical and law degrees). She has been Professor of the Moscow State University of Psychology and Education, holder of the chair in “Mediation in social practices”; academic and scientific supervisor of the Center for Mediation and ADR in legal practice of the Moscow State Academy of Law. However, since the commencement of the war on Ukraine, Tsisana has suspended all of her activities in Russia.
 
Since 2004 Tsisana studied mediation in the United States, Germany, Austria and Great Britain. She is a graduate of several Harvard Negotiation Program courses (including Frank Sanders’ Mediation Course), certified mediator in Water Diplomacy matters (joint program of MIT and Tufts University).
 
Tsisana is a CEDR accredited mediator, mediator of JAMS International (USA-UK), Member of Association for Integrated Mediation, Member of European Advisory Board of CPR, Council Member of Straus Institute for Dispute Resolution, Pepperdine University (USA), Associate Board Member of GEMME (European Judges' Group for Mediation), Board Member of AAPMAD (Association of Academics for the Promotion of Mediation as Academic Discipline), Distinguished Fellow of the International Academy of Mediators, Corporate member and expert for Dispute Board Federation (DBF).
 
Tsisana has been a pioneer in ADR and specially mediation in Russia and in former Soviet Union, directing her efforts and sometimes achievements on this very complicated path to implement mediation (and more importantly), mediative attitude (meaning shift of mentality) in that part of the world. Currently she acts as international expert, consultant in ADR, and International mediator.

Episode 15: Professor Orna Rabinovich-Einy of the Faculty of Law at the University of Haifa

In this episode of the ICODR podcast, Ian interviews Professor Orna Rabinovich-Einy of the Faculty of Law at the University of Haifa. Her areas of expertise are alternative dispute resolution (ADR), online dipsute resolution (ODR), and civil procedure, with research focusing on the relationship between formal and informal justice systems, dispute resolution system design and the impact of technology on dispute resolution.
She is a fellow of the Haifa Forum of Law and Society, the Haifa Center for Law and Technology, and the National Center for Information Technology and Dispute Resolution at UMass, Amherst. Rabinovich-Einy holds a doctorate in Law (J.S.D.) degree from Columbia University. She was admitted to the Bar in Israel (1998) and New York (2001) and was certified as a mediator in New York by the Safe Horizon Mediation Center (2003).

Episode 14: Daniel Rainey, ODR Pioneer and Principal in Holistic Solutions, Inc.

In this episode, Ian interviews ODR Pioneer Daniel Rainey, a principal in Holistic Solutions, Inc. (HSI ), and an adjunct faculty member in graduate dispute resolution programs and law schools.
Daniel is currently a Fellow of the National Center for Technology and Dispute Resolution, a member of the Board of Directors for the InternetBar.Org, and a founding member and founding Board Member, and Chair of the Governance Committee of the International Council for Online Dispute Resolution (ICODR).  He is the Co-Chair of Working Group 3 of the ODR Task Force for the American Bar Association Section of Dispute Resolution, and  Co-Chair of the International Mediation Institute’s Online Mediator Competency Task Force.  He is an immediate past member of the Supreme Court of Virginia’s Access to Justice Commission, Self-Represented Litigants Committee.  He was recently added as a participant observer to the Uniform Law Commission’s Study Committee on the Singapore Convention.
He was one of the instructors for the first university ODR course (at the University of Massachusetts – Amherst), and he (with Colin Rule) designed and taught the first ODR course required in a graduate dispute resolution program (at Creighton University).  He has developed graduate level ODR courses for several universities, in addition to skills-based ODR training for dispute resolution centers and professional associations.  As a consultant, he has worked with clients in the the development of ODR resources, intercultural negotiation skills, Ombudsman programs, and organizational conflict engagement programs in the public, private, and non-profit sectors.
He is one of the Editors-in-Chief of the International Journal of Online Dispute Resolution. He is also an author/editor of the award-winning book, Online Dispute Resolution Theory and Practice (2nd edition published in 2021), and numerous other book chapters and articles about ODR and ADR.
In September, 2017, he retired as the Chief of Staff for the National Mediation Board, and in October, 2017, at the Association for Conflict Resolution annual conference, he received the Mary Parker Follett Award for innovation in dispute resolution.
Publications
VITA
Memberships

Episode 13: Professor Dorcas Quek Anderson from the Singapore Management University School of Law

In this episode of the ICODR podcast, Ian interviews Dorcas Quek Anderson, Assistant Professor in Singapore Management University’s School of Law.
Dorcas has more than a decade of experience as a practising mediator and in dispute research.  Prior to joining academia in 2016, Dorcas was a District Judge in the State Courts for almost seven years, where she conducted mediation and early neutral evaluation for hundreds of civil and criminal cases, contributed to the courts’ mediation policies as well as published extensively concerning dispute resolution. She was earlier an Assistant Registrar in the Supreme Court and concurrently Assistant Director of the Singapore Mediation Centre (SMC). Dorcas is currently an Assistant Professor of Law in the Singapore Management University’s Yong Pung How School of Law and will, from next year, be an Associate Professor.
 
Dorcas has been accredited by the International Mediation Institute and Singapore International Mediation Institute. She is a mediator with Singapore International Mediation Centre (SIMC), SMC, Asian Development Bank and the Office of the Ombudsman for UN Funds and Programmes. She is also a Fellow of the National Center for Dispute Resolution and Technology. Dorcas has conducted negotiation and mediation training in SMU, Attorney-General’s Chambers, Singapore, SIMC and SMC.  
 
Dorcas’ research focuses broadly on the interaction between dispute resolution and the substantive and procedural aspects of justice. She has also explored the influence of culture on the mediation process. Her dispute resolution research has been published in leading journals including Harvard Negotiation Law Review, Cardozo Journal of Conflict Resolution, Civil Justice Quarterly and Australasian Dispute Resolution Journal.
 
For a forthcoming major piece of research, Dorcas and her research collaborator have designed an empirical study to examine the impact of four communication modes, specifically: video-conferencing, audio call, text messaging and face-to-face interaction on achieving negotiation outcomes.
https://ssrn.com/author=2575794
https://www.smu.edu.sg/faculty/profile/144806/QUEK-Anderson%2C-Dorcas

Episode 12: David Allen Larson, Professor of Law at the Mitchell Hamline School of Law

In this episode of the ICODR podcast, Ian interviews David Allen Larson, Professor of Law at the Mitchell Hamline School of Law and Senior Fellow at the Dispute Resolution Institute. He has been involved with online dispute resolution (ODR) since 1999 and is the System Designer helping create an ODR platform for the New York State Unified Court System. David is the John H. Faricy Jr. Chair for Empirical Studies, and a Fellow for the National Center for Technology and Dispute Resolution and the American Bar Foundation. He has 60 legal publications and has made more than 170 professional presentations in ten different countries. He is Chair of the American Bar Association Section of Dispute Resolution, Co-Chair of the Section’s ODR Standards Task Force, and was a member of the ABA E-Commerce and ADR Task Force. He teaches Arbitration Law, Arbitration Skills, Disability Law, Employment Law, Employment Discrimination Law, Online Dispute Resolution (ODR) for the 21st Century, Labor Law, and Torts.
Professor Larson worked at the Equal Employment Opportunity Commission Office of General Counsel, Appellate Division in Washington, D.C. and, on behalf of that Office, participated in drafting the Regulations and Interpretive Guidance for the Americans with Disabilities Act. He was founder and Editor-in-Chief of the “Journal of Alternative Dispute Resolution in Employment” (CCH Inc.), an arbitrator for the Omaha Tribe and other disputes, and a Hearing Examiner for the Nebraska Equal Opportunity Commission. He worked with the International Legal Resource Center (a partnership between the ABA Section of International Law and the United Nations Development Programme) and the ABA Central and East European Law Initiative (CEELI). David has been a tenured professor at four different universities and colleges and practiced with a litigation law firm.
David on Linkedin: https://www.linkedin.com/in/davidallenlarson/

Episode 11: Graham Ross, Head of International Marketing at Smartsettle Resolutions Inc.

In this episode of the ICODR podcast, Ian interviews Graham Ross, Head of International Marketing at Smartsettle Resolutions Inc.  Graham is a UK lawyer and mediator with over 20 years of experience in IT and the law. Graham is the author of legal application software (accounts and time recording) and the founder of LAWTEL, the popular web-based legal information update service.
Graham co-founded the first ODR service in the UK, WeCanSettle, and designed the blind bidding software at the heart of the system. Graham subsequently founded TheMediationRoom.com, for whom he designed their online mediation platform. Graham speaks regularly at international conferences on the impact of the law on the Internet and e-commerce and on the application of technology to ADR. Graham was host of the 5th International Conference on Online Dispute Resolution held in Liverpool, UK, in 2007. Graham was a member of the Working Party of the European Committee on Standardisation (CEN) which developid a taxonomy for Online Dispute Resolution and currently is a team member of the EMCOD project (www.emcod.net) which is creating a facility for the European Union for the measurement of justice through ODR . Graham is also a leading trainer in ODR having created the accredited distance training course in ODR provided by TheMediationRoom to mediators in over 15 countries. Graham has undertaken ODR pilot projects with a number of organisations including the UK Ministry of Justice, Paypal, the US National Institutes of Health, the US National Mediation Board and the Law Council of Australia.

Episode 10: Chittu Nagarajan, Founder and CEO, CREKODR and co-founder of odr.com

In this episode of the ICODR podcast, Ian interviews Chittu Nagarajan, Founder and CEO of CREKODR, as well as co-founder of odr.com. Chittu co-created Modria.com and served as Managing Director of Modria India.  She also founded ODRworld and ODRindia, the first Online Dispute Resolution Service Provider in India in 2004. She served as Head of the eBay and Pay Pal Community Court initiative.
Chittu is a Fellow of the National Centre for Technology and Dispute Resolution, University of Massachusetts at Amherst, U.S.A and served as the Conference Chair for the 10th International Online Dispute Resolution Working Forum, held from February 7-9, 2011 in Chennai, India. She also is a founding board member of the International Council for Online Dispute Resolution.
Chittu was a speaker at the International Online Dispute Resolution Forum in December 2007, Hong Kong; the United Nations Online Dispute Resolution Forum in June 2008, Victoria, Canada; the International Online Dispute Resolution Forum in June 2009, Haifa, Israel; the International symposium on Online Dispute Resolution, September 2009, Barcelona, Spain and the International Online Dispute Resolution Forum in June 2010, Buenos Aires, Argentina. Chittu was a speaker at the Micro-finance course conducted by the International Development Law Organization (IDLO) and is a Regular Evaluator at the International Competitions for Online Dispute Resolution.
 
The 2023 ODR Forum: https://odr2023.org
Agami - the access to justice agency promoting ODR and hosting the Forum: https://agami.in [Note not Agaami, as mentioned in the call]
Agami’s ODR pages: https://agami.in/odr/ 
Indian Government Policy on ODR: https://www.niti.gov.in/sites/default/files/2021-11/odr-report-29-11-2021.pdf

Episode 9: Professor Pablo Cortes, University of Leicester

In this episode of the ICODR podcast, Ian interviews Professor Pablo Cortes of Leicester University Law School.  Pablo holds a chair in Civil Justice at Leicester Law School where he teaches and conducts research in the field of dispute resolution civil procedure and consumer law. He has been invited to speak at international conferences and expert meetings in over 20 different countries including by the UN Commission for International Trade Law the European Commission and the European Parliament. He acts regularly as an independent adjudicator or arbitrator for a variety of civil disputes but mainly aviation water telecommunications cases. He has also worked as a consultant for a number of private and public organiations in the areas of dispute resolution and consumer law.
He is a fellow of the National Centre for Technology and Dispute Resolutions (University of Massachusetts), is a founding member of the International Council for Online Dispute Resolution (ICODR) and in 2012 he was a Gould Research Fellow at Stanford University. He is also the co-editor of the journal of Mediation - Theory and Practice and the external examiner for the Alternative Dispute Resolution modules at University College London. 
More info: Pablo Cortes | People | University of Leicester